OUR FREQUENTLY ASKED QUESTIONS
We have compiled a list of what we think are the most common questions that prospective customers would require the answers to before employing us to clean their oven, or extractor fan, or even repair their oven. Please click on the question to reveal the answer.
How much does it cost?
Please click here to view our price list. Alternatively there are frequent promotions running so phone for a free quote and to check out our deals
How long will it take?
This depends on the number of appliances being cleaned and size and condition of your oven, from one hour up to half a day.
How soon can you clean my oven?
If you need it cleaning in a hurry we will always try to fit you in.
Are you insured?
Yes, we are fully insured with Axa public liability insurance.
Do you clean the oven doors?
Yes, where possible all oven doors are taken off and split to be cleaned and then reassembled and refixed.
Do you change bulbs?
Yes, for a small charge any bulbs that are not working can be replaced
Do you repair ovens?
As a fully qualified gas engineer, gas ovens and hobs can be repaired
Do you clean the wracks inside my oven?
Yes, all wracks are cleaned and are inclusive in the price
Do you use harmful chemicals?
No harmful chemicals are used in the home. All wracks and oven linings are removed from the oven and placed in a dip tank in the back of the van and completely rinsed before the oven is reassembled. The cleaning of the oven body is with mild detergents and a good technique.
Is there any mess when you are working?
The floor is covered by dust sheets and the area will be swept or hoovered on completion.
Can you clean the filters in my extractor fan?
Yes, filters can be removed and dipped in the tank to remove the grease or replaced if necessary.
Can you replace any broken parts I may have?
With the appliance serial number I can check with suppliers to see if parts are replaceable?